How much does shipping cost?
Shipping is FREE on orders over $99!
Standard shipping to the US is $5.00, every day!
Priority shipping is $8 for under 1 lb., $12 for up to 2 lbs. and $15 for up to 5 lbs. (place your order by 11am for same-day shipping)
If your order is bulky there may be extra shipping charges; we will notify you if this is the case, and you will be given the option to cancel.
How long will my order take?
Orders are usually shipped in 1 business days. Orders placed by 11am usually ship the same business day Monday through Friday.
We ship by USPS First Class Mail. The delivery time will vary depending on your location, typically 2-5 business days, but can take up to 10 business days or more during holidays and peak season.
I need it fast!
If you have a deadline or a special event we strongly recommend that you choose Priority Shipping. This guarantees that your order will ship the same day (when placed before 11am).
Can I change an item in my order?
If you wish to change or cancel any item after placing your order, and before it has shipped, please contact us.
Are all your products in stock?
Yes! If you can add an item to your basket we should have it in stock.
Very rarely we may unexpectedly run out of something after you have placed your order. Should this happen, we'll contact you and/or refund you.
What payment methods do you accept?
We accept Visa, Mastercard, Discover and American Express.
Do you ship internationally?
Sorry, we currently only ship within The United States.
I’ve changed my mind. How do I return an item from my order?
You are welcome to return any item within 7 days of receipt if you change your mind or no longer have use for it. Items must reach us in new condition, in their original packaging. We will send you a store credit for the cost of the item, valid for 3 months. If you received free shipping on your item, the cost of shipping the item to you will be deducted from your credit amount.
Some items are not eligible for return due to change of mind including, but not limited to, custom or special order items, seasonal items, favor bags and boxes, tableware, food products and balloons.
If your item arrives later than you hoped for, we are unable to provide a refund as we do not guarantee shipping or delivery times. You are still welcome to return your item for a credit.